BESPOKE FAQ

HOW DO I BEGIN THE BESPOKE DESIGN PROCESS WITH SUSIE WARNER? 

Our bespoke journey begins with a personal consultation to explore your vision. From there, we translate your ideas into initial sketches, refining them into a curated selection of designs for you to choose from. Once your preferred design is approved, we move to the bench, expertly crafting your piece to bring that vision to life.

HOW LONG DOES IT TAKE FROM THE FIRST SKETCH TO THE FINISHED PIECE?

The timeline for a bespoke creation is as unique as the piece itself. While a signature recycled silver band can be ready within two weeks, more intricate designs such as complex necklaces or detailed stone settings typically require 2-3 months of dedicated craftsmanship. During your initial consultation, we’ll discuss your deadline and provide regular progress updates as your piece comes to life.

HOW IS THE PRICE OF A BESPOKE PIECE DETERMINED?

The cost of a bespoke piece is tailored to your unique design and choice of materials. We believe in transparency from the start. After our initial consultation, we will work within your specified budget to provide a range of detailed designs, each accompanied by a precise quote.

WHAT IS THE DIFFERENCE BETWEEN CUSTOMISED AND BESPOKE JEWELLERY?

We make both bespoke and customised jewellery. When we make a bespoke piece, we work together with you to design and make a unique piece exclusively for you and ensure you’re fully involved in the design process from initial sketch to final piece. Customised jewellery is personalising an existing design for you with your choice of metal or gemstones, changing the chain length, or adding engraving for example, without changing the design.

CAN I INCORPORATE MY OWN SENTIMENTAL SILVER OR GOLD INTO A NEW DESIGN?

Our Reimagined service breathes new life into sentimental or unworn jewellery. Whether we are handcrafting a new bespoke piece from your existing gold or applying its value as a credit toward a fresh design, we can help your cherished treasures become a vibrant part of your story once again. Discover the Reimagined journey here →

WHAT MATERIALS DO YOU WORK WITH, AND ARE THEY ETHICALLY SOURCED?

All our jewellery is handmade in our Isle of Wight studio from recycled silver, recycled gold or certified Fairtrade Gold. Our gemstones and beads are ethically sourced from longstanding trusted suppliers so that we can be certain of their provenance.

CAN I VISIT YOUR STUDIO TO SEE MORE DESIGNS?

To ensure every client receives our full, undivided attention, our studio operates by appointment only. Please email us to schedule your private consultation with Susie, where you can explore our collections and begin your bespoke journey in a relaxed, personal setting.